AYAN InfoTech are looking for a ServiceNow Now (AI / Generative AI) Developer to join an exciting project based in Melbourne or Sydney. The role offers you the opportunity to contribute towards an extremely well structured and mature environment, working on sophisticated enhancement projects.
Role
ServiceNow Now (AI / Generative AI) Developer
Location
Melbourne or Sydney
Contract Duration
6 Months with high possible extensions
Experience
8+ Years
Domain/Industry
Consulting/ Telecom
Job Summary
We are seeking an experienced ServiceNow Now Assist (AI / Generative AI) Developer to design, implement, and operationalize AI-driven capabilities on the ServiceNow platform. The role will focus on leveraging Now Assist, Predictive Intelligence, and Agentic AI capabilities to drive automation, improve user experience, and enable intelligent workflows across ITSM and related ServiceNow modules. The candidate will work closely with platform architects, EUC / ITSM teams, and business stakeholders to deliver production-ready AI solutions aligned to enterprise governance and security standards.
Required Skills & Experience
* 8+ years of hands-on ServiceNow development experience
* Proven experience implementing ServiceNow Now Assist (Generative AI) solutions (mandatory)
* Strong understanding of ServiceNow AI capabilities, including:
o Now Assist
o Predictive Intelligence
o Task Intelligence
o Virtual Agent and AI workflows
* Solid experience with ServiceNow scripting (JavaScript, Business Rules, Client Scripts, UI Policies, Flow Designer)
* Experience working across ITSM modules (Incident, Request, Change, Knowledge)
* Understanding of AI governance, security, and role-based access controls within ServiceNow
* Ability to independently design, deliver, and support AI solutions in enterprise environments
Contact: 02 9412 4178 for more details.www.ayaninfotech.com
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