Are you looking for a challenging and rewarding role in airport services?
Salary and Benefits
The Airport Services Officer is responsible for ensuring safe, timely, and efficient ground handling and airport services for our customers. The successful candidate will work closely with the Airport Services Manager and actively comply with company safety and security standards.
* Competitive salary and benefits package
Job Description
This role involves providing exceptional customer service, managing flight operations, and ensuring compliance with safety and security regulations. As an Airport Services Officer, you will be responsible for:
* Check-in and customer service, including setting up AVANTIK systems and managing disruptions.
* Aircraft ground handling, including receipt and dispatch, baggage and cargo handling, and ground communications.
* Ground service equipment operations, including safety checks, fueling, and fuel management.
* Flight administration, including manifest management and document preparation.
* Compliance with safety, security, OH&S, and environmental regulations.
Required Skills and Qualifications
To succeed in this role, you will need strong customer service skills, excellent communication skills, and the ability to follow company policies and procedures. You will also need to be proactive, problem-solving, and able to work effectively in a team environment.
* Strong customer focus
* Ability to comprehend and apply company policies and procedures
* Computer literacy or ability to learn quickly
* Excellent communication skills
* Team-oriented mindset
* Strong time management and problem-solving skills
Benefits
We offer a range of benefits to support your career growth and well-being, including:
* Novated leasing for employees
* Salary packaging
* Discounted Qantas Club memberships
* Discounted tickets to sports events and merchandise
* Discounted hotels, tours, and cruises
Other Information
We value diversity, equality, and inclusion and are committed to providing working environments where everyone feels included and respected. We encourage people from diverse backgrounds to apply.