Key Responsibilities
* Front Desk Duties and General clinic upkeep
* First point of contact for patients (phone and email)
* Managing high volumes of calls emails and responding to queries
* Scheduling appointments and follow-up visits
* Handling confidential medical information with discretion and professionalism
* Adapting quickly to daily practice needs and prioritising tasks efficiently
* Undertake administrative tasks, including typing reports, filing and managing correspondence
* Processing CTP, worker's comp and insurance claims
* Hospital Billing
* Liaising with healthcare providers
* Managing clinical documentation, printing and scanning
Skills & Experience
* Previous experience as a medical receptionist preferred
* Professional, compassionate and patient-focused approach
* Solid organization, attention to detail and multitasking skills
* Solid communication and interpersonal skills
* Proficient in MS Office Suite
* Australian citizenship or PR is required for this position
Pay: $28.00 – $34.00 per hour
Experience: Medical receptionist: 1 year (Preferred)
Work Authorisation: Australia (Required)
Work Location: In person
Please include a short cover letter outlining your relevant medical administration experience and why you are interested in this role.
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