Assistant Store Manager - Carousel
At David Jones, we empower our people to deliver exceptional customer experiences. As an Assistant Store Manager, you will lead a team of Sales & Service Managers, inspire them with a passion for retail, and drive results to overachieve commercial objectives and NPS.
Responsibilities
* Lead, inspire, and coach a diverse team of retail professionals to create experiences that inspire.
* Ensure all commercial objectives linked to sales, profit and NPS are overachieved.
* Create meaningful and collaborative partnerships with brand & concession partners.
* Keep our customer at the heart of everything you do and ensure your team strives to meet our service philosophy standards.
* Represent David Jones positively out in market as the custodian of our iconic brand.
Qualifications
* Proven ability to coach, inspire and develop people/teams.
* A relentless commitment to delivering inspiring customer experience.
* The ability to collaborate/influence diverse stakeholder groups and brand partners.
* A consistent track record of overachievement against commercial objectives including NPS.
* The ability to adapt at pace to the changing strategic needs of customers, the business or market.
* High commercial acumen with a growth mindset to facilitate growth across the organisation.
Benefits
* A competitive remuneration package, including an annual bonus incentive.
* Generous employee discounts across David Jones brands.
* An additional day of leave for your birthday.
* A supportive, flexible and engaging environment that will support personal/professional development.
* Opportunities to support community partnerships across our Corporate Social Responsibility program.
* Be a member of a company committed to sustainable practices.
* Ongoing training and development to pursue individual ambitions.
* We are a Work180 endorsed employer—read more about the benefits of working for David Jones here.
About Us
Since 1838, David Jones has been at the forefront of innovation and style, establishing the brand as Australia’s original influencer in fashion and lifestyle. Our mission is to inspire like no other, creating memorable experiences for customers.
Our culture encourages innovation, customer obsession, inclusion, empowerment, and integrity. We continually seek ways to improve and inspire.
Equal Opportunity
David Jones is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Management, Customer Service, and Training
* Industries: Retail; Retail Apparel and Fashion; Retail Luxury Goods and Jewelry
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