We are seeking a highly skilled and experienced
Crane Operations Manager
to oversee the efficient delivery of crane services to clients.
About the Role:
The Crane Operations Manager will be responsible for managing the full service cycle - from client requests through to completion. This includes coordinating crane servicing, ancillary equipment, and engineering support, as well as leading and mentoring service delivery teams.
Key Responsibilities:
Act as the primary point of contact for all client requirements post-installation.
Coordinate crane servicing, ancillary equipment, and engineering support.
Lead and mentor service delivery teams, including operators, riggers, technicians, and logistics staff.
Monitor KPIs, project timelines, and ensure successful outcomes.
Drive safety and compliance standards across all service operations.
Resolve operational issues and manage escalations with clients.
Identify and implement continuous improvement initiatives.
Requirements:
Minimum 5 years' experience in the crane industry.
Proven experience managing high-risk lifting operations within construction.
Strong leadership skills, with prior experience supervising field and technical teams.
Excellent client relationship management, with a proactive approach to customer satisfaction.
Strong written and verbal communication, including report writing and client correspondence.
Proven ability to manage budgets, timelines, and KPIs simultaneously.
Solid understanding of safety legislation, compliance, and risk management in crane operations.
Strong problem-solving skills, with the ability to resolve operational challenges under pressure.
Computer literacy, including email communication, registers, dockets, and reporting systems.
Benefits:
Market-competitive salary package (~$150k + super).
Vehicle allowance + fuel card.
All training provided.
Large pipeline of upcoming work.
Career progression within a market-leading business.
Exposure to both office and on-site operations.
Work with a highly respected industry leader.
📌 Crane Operations Manager
🏢 beBeeIndustry
📍 Brisbane