Our client is a highly respected luxury fashion house renowned for its exceptional craftsmanship, elevated client experience, and timeless ready-to-wear collections. They are seeking an experienced Boutique Manager to lead their boutique and drive a culture of excellence across both client service and team performance. This is an opportunity for a polished retail leader who understands the nuances of luxury clientele, values relationship-driven selling, and has a genuine passion for delivering a world-class customer experience. The Opportunity As Boutique Manager, you will be responsible for leading all aspects of boutique operations while acting as a brand ambassador within the local market. You will inspire and develop a high-performing team, cultivate long-term client relationships, and ensure every customer interaction reflects the brand's premium positioning and service standards. About You You are an experienced luxury retail leader with a strong background in ready-to-wear and a proven ability to create exceptional client experiences. You lead from the front, thrive in a consultative selling environment, and understand that luxury retail is built on genuine relationships, personalised service, and attention to detail. You will bring: Previous experience managing a luxury fashion boutique or flagship environment A strong background within premium or luxury ready-to-wear Exceptional clientelling skills and the ability to build lasting customer relationships A consultative and service-driven approach to sales Demonstrated success leading, coaching, and developing high-performing teams Strong commercial acumen with experience delivering sales and KPI outcomes Impeccable personal presentation and communication skills A passion for luxury fashion and creating memorable customer experiences Key Responsibilities Lead and inspire the boutique team to achieve sales and service excellence Drive client acquisition, retention, and VIP relationship-building initiatives Deliver an elevated and personalised customer experience at every touchpoint Recruit, coach, and develop team members to maximise performance and engagement Ensure visual merchandising and boutique presentation align with brand standards Manage boutique operations, stock control, and reporting requirements Foster a positive and collaborative team culture focused on continuous improvement What's On Offer The opportunity to represent a globally respected luxury fashion brand A supportive and collaborative company culture Ongoing professional development and career progression opportunities Competitive salary package and performance incentives The chance to lead a passionate team within a beautifully curated retail environment If you are a sophisticated retail leader with a passion for luxury ready-to-wear and a talent for creating exceptional client experiences, we would love to hear from you. To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Narelle Platt on 0451 445 866 or via email at nplatt@frontlineretail.com.au quoting the reference number above, or check out our website for other available positions. www.frontlinerecruitmentgroup.com/retail SCR-narelle-platt