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Collections manager

Sydney
Capgemini
Posted: 11 September
Offer description

Overview
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.
Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
You will play a key role in:
Collaborate with debt recovery operations teams to ensure policies, procedures, and work instructions are in place and followed
Develop and implement debt recovery strategies aligned with legal frameworks
Monitor overdue accounts and initiate appropriate recovery actions
Ensure compliance with the Commercial Agents and Private Inquiry Agents Act 2004 (NSW) and other state-specific regulations
Maintain accurate records and reporting systems for audits and reviews
Your Profile
FNS30420 Certificate III in Mercantile Agents, including competencies in:
Debt collection and legal recovery
Locating individuals and serving legal process
Supporting individuals experiencing hardship
Strong leadership and team coordination skills
Excellent negotiation and conflict resolution abilities
Familiarity with credit laws and financial regulations in Australia
What You'll Love About Working Here
We recognise the significance of flexible work arrangements to provide support.
Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
At the heart of our mission is your career growth.
Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.
It is a responsible and diverse group of 340,000 team members in more than 50 countries.
With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.
It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industries: IT Services and IT Consulting
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