Domestic And Family Violence Clinical Team Leader
CatholicCare Central Queensland – Rockhampton QLD offers a Full-Time Position based in Rockhampton (Monday to Friday). The role provides leadership and oversight for all roles delivering therapeutic interventions.
About This Role
The Domestic and Family Violence Clinical Team Leader is responsible for guiding a skilled team, prioritising the delivery of high-quality services, maintaining compliance with standards, and embedding a culture of continuous improvement.
Key Responsibilities
* Ensure the Clinical Team delivers outputs in line with funding agreements and investment specifications;
* Liaise with key stakeholders, uphold compliance with service standards, and drive continuous improvement in service delivery;
* Oversee daily operations and service delivery across DFV counselling services;
* Lead, mentor, and support a specialist team to ensure staff are skilled, performance-driven, and engaged;
* Ensure compliance with funding, reporting, and service delivery requirements;
* Build and maintain strong partnerships with community stakeholders and service providers;
* Promote services within the community through structured training, events, and information/education sessions;
Qualifications and Experience
Qualification in Social Work, Psychology or related Clinical discipline; Extensive experience delivering Domestic and Family Violence Services; Minimum 5 years' experience in team leadership.
Core Competencies
* Substantial knowledge of domestic and family violence dynamics and interventions, informed by trauma-informed and evidence-based practice;
* Demonstrated leadership and team management skills, including clinical supervision, mentoring and performance management;
* Strong communication and stakeholder engagement skills, with the capacity to build collaborative relationships across courts, agencies, and community services;
* High level of clinical governance and quality assurance skills, ensuring services meet funding outputs, service standards, and best practice frameworks;
* Capacity to manage complex cases and support staff in high-stress or crisis situations, including responding to challenging behaviours and ensuring client safety;
* High level of cultural competency, with demonstrated ability to work effectively with Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, and people of all backgrounds;
* Demonstrated ability to advocate for systemic change and deliver educational initiatives that promote prevention, awareness, and improved community outcomes;
* High level of knowledge of confidentiality, privacy, and mandatory reporting obligations under Child Protection and DFV legislation;
* Demonstrated financial and reporting acumen, including the ability to monitor program outcomes, interpret funding agreements, and ensure compliance with contractual requirements;
* Commitment to reflective practice and continuous improvement, with the ability to implement service enhancements and support ongoing staff development;
* High level of knowledge of issues impacting families and individuals, including child abuse, family separation, trauma, suicidal ideation, and self-harm.
Selection Criteria
* Suitable qualifications and experience;
* Excellent leadership and management skills;
* Able to work effectively in a dynamic environment;
* Ability to understand and comply with policies and procedures;
* Good written and verbal communication skills;
* Capacity to perform tasks accurately and efficiently;
* Able to demonstrate a commitment to reflective practice and continuous improvement;
* Able to understand and apply organisational values and behaviours.