Overview
Create your best future and join Westpac as a Mobile Home Finance Manager. In this role, you will help customers achieve homeownership goals. Working flexibly and independently, you'll guide new and existing customers through the home loan journey, making the process smooth and personal, and introduce banking solutions that support broader financial goals. You'll also nurture referral relationships with key partners to generate opportunities and maintain a strong local presence.
Responsibilities
* Foster customer relationships starting with a referral network of external partners; maintain such networks.
* Work in a customer-facing lending environment, providing exceptional service.
* Guide customers through the home lending process from application to completion.
* Develop and maintain referral relationships with real estate agents, accountants and other partners to generate opportunities and enhance local presence.
What I need
* Strong ability to foster customer relationships starting with a referral network of external partners; experience in maintaining such networks is essential.
* Proven experience in a customer-facing organisation, particularly in lending.
* Comprehensive knowledge of the home lending process.
* Solid people skills to make customers feel confident and supported.
* Consistently exceed customer expectations through exceptional service and relationship-building.
Why join us?
We're obsessed with becoming our customers\' #1 banking partner for life and are looking for people passionate about helping us achieve that goal. We're committed to Westpac being the best place to work. Benefits include:
* Special offers on banking products and discounts from top brands, including mortgage rates for employees.
* Flexible work arrangements and various leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to grow your career.
* Opportunities to contribute to the community through volunteering initiatives.
Additional information
To create your future today, click APPLY or APPLY NOW. Westpac values a supportive, inclusive community and welcomes applicants of all ages, genders, backgrounds, and abilities. We provide additional support for veterans, Indigenous Australians, and the neurodiverse community. If you need adjustments during the recruitment process, visit the People with Disability and/or needing Accessibility Requirements page on our website for more information and contact details.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales, Business Development, and Education
* Industries: Banking, Financial Services, and Investment Banking
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