Administration & Customer Service Officer
Join Cleanaway Waste Management as an Administration & Customer Service Officer and play a key role in our daily operations in Toowoomba, QLD.
About Us
Cleanaway transforms waste into resources and renewable energy, creating a sustainable future. With over 10,000 employees, we aim to be the most innovative and sustainable waste‑management company in Australia.
Opportunity
We are offering two positions for this role: a full‑time permanent role and a 6‑month fixed‑term contract.
As an Administration & Customer Service Officer, you will provide essential administrative support, deliver excellent customer service, and help drive business efficiency.
What You'll Be Doing
* Provide top‑notch administrative and customer service support across assigned contracts and sites.
* Build and maintain strong relationships with customers, stakeholders, and internal teams.
* Keep data accurate and up to date, ensuring all processes align with company policies and finance timelines.
* Identify and suggest improvements for service delivery while developing your technical and professional skills.
About You
You are organised, eager to learn, and enjoy helping others. You are comfortable handling a mix of administrative and customer service tasks, work well in a supportive team, and share our commitment to environmental impact.
What You'll Bring
* Experience with Microsoft Office, ideally Excel.
* Excellent communication and relationship management skills.
* Strong attention to detail and a proactive approach to problem‑solving.
* A team‑focused mindset and flexibility to adapt to changing priorities.
Benefits
* Competitive salary package.
* Learning and development opportunities.
* Scope for growth within the business.
* Employee share program.
* Staff benefits: novated car leasing, salary sacrificing on work‑related purchases, discounts on private health insurance and more.
Our Process
Our recruitment process includes checks for criminal history, medicals, drug & alcohol testing, and verification of qualifications, licences and right‑to‑work status.
Equal Employment Opportunity
We encourage applications from Aboriginal and Torres Strait Islander peoples, and from candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
If you require any adjustments during the recruitment process, please email us at
Application
Apply today by clicking the Apply button below or visit .
Application Close
12 Dec 2025 E. Australia Standard Time
Vacancy No
Work Type
Permanent - Full Time
Location
Toowoomba QLD, Australia
Categories
Administration
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