What You'll Be Doing
You'll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives.
On Any Given Day, You Could Find Yourself
* In the front row seat to all the latest and greatest devices, accessories and perks including fabulous music events from our partners.
* Providing the best value solutions for our customers to fit their lifestyle.
* Providing support for our customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app to easily help themselves at home.
Not a tech expert? Don't worry. We will support you with all the training to level up your knowledge on our dynamic and ever evolving industry.
Who are we looking for?
You bring a spark of joy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology—someone who is keen to learn (and keep learning) about the latest gadgets and trends. Your positive energy, attentiveness to others, and genuine interest in our products, will make you the perfect fit with our team.
Join us and choose a minimum of 15.25 hours to be worked over a minimum of 3 shifts. We service our customers 7 days a week so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you.
What can we offer?
* Never pay a phone bill again – We've got you covered with a SIM plan with unlimited calls, texts and data.
* We care about wellbeing and have lots of great ways to support you. A range of different leave benefits which includes volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
* In-depth training on all the latest tech as well as on topics like leadership and coaching.
* Exciting opportunities to further your career into a leadership role or a head office position through our widely popular 'Future you' Intern and Work Experience programs.
To be considered for this role, you must hold ongoing, unrestricted Australian work rights.
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