Kick off your banking career with a community minded and trusted bank Supportive team environment with great career pathways Full and part time opportunities available Experience not required, e xcellent training provided Are you ready to start a rewarding career in banking?
As a Customer Service Representative, you will join our team in providing great service and support to IMB Customers in relation to their financial needs.
Full and part time opportunities are available across the Illawarra/Wollongong.
About the role Having conversations and interactions with customers via all channels, including face to face, phone and online and helping them with their banking and insurance needs and enquiries Exploring new opportunities to find the right financial solutions that may improve their position Using various technologies, systems and digital platforms Cash handling, balancing and administrative duties Working with your Branch Managers and teams to collectively achieve the goals and objectives Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures Providing support to branches within the Illawarra region.
About you Experience in sales and service, in any industry Cash handling experience and an accurate eye for detail A learning mindset and ambition to build a career in the banking industry An aptitude for technology and proficient in MS Office programs/apps Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements A genuine desire to help people, work directly with customers as well as work with and support a team The willingness to travel within the region as required for training or staff relief.