Customer Service Logistics Planner (Allocator) | Brisbane
We are looking for reliable and conscientious individuals with a passion for customer service who are eager to learn and develop into one of our logistics allocator roles, as part of our friendly Customer Service Centre team located in Brisbane.
With a strong team culture, we value our people, their personal and professional growth and readily recognise the contributions they make to our success.
Reporting directly to the Regional Manager, your team are responsible for delivering a high level of customer service and logistics expertise.
You pride yourself on delivering remarkable customer service and great results, to help ensure we are planning towards the perfect day for our customers.
Where will you be working?
Our modern open plan office, based in the Skygate Precinct - Brisbane Airport is bustling with energy, coffee machines and a fun team centric working environment.
We have a large carpark for staff onsite, as well as end of trip facilities, so no need to worry about parking or public transport.
We celebrate our staff milestones with regular morning teas and lunches, hold fun social activities throughout the year.
We are focused on the health and wellbeing of our team through activities such as fitness initiatives, mental health check-ins, charity fundraising and fresh fruit deliveries to name a few.
About the Role
Shifts are 8am-4pm or 9am-5pm, however, you will need to be flexible to work between 4am-7pm as these are the business's operational hours, and occasionally we will need you to cover these times (with notice).
This is a full-time permanent position; you will also be working 1 in 3 Saturdays.
$64,900 - $66,500 +, plus super on a pro-rata basis, plus you will be rewarded with our Quarterly bonus scheme to increase your earning potential.
Background, Skills, and Experience required
Training: Absolutely no logistics or construction industry experience necessary – learn it all through our well-established and structured training programs.
Problem solving: work together and innovate to meet the challenges of the day.
No two days are the same
Resilience: Tackle every new challenge with calm composure.
Curious: Work with our internal stakeholders to get the most from our network of assets.
Compassionate: be attentive to customer requirements and communicate fairly to everyone internal and external.
Our Benefits
Salary Sacrifice
Take control of your finances by saving on technology and work-related items through our salary-sacrifice program.
Learning and Development
Fuel your career ambitions with our extensive learning and development opportunities, enabling you to unlock your full potential.
Paid Parental and Grandparent Leave
We support your family life with generous paid leave options, helping you cherish those precious moments with loved ones.
Discounted Concrete Quarry Products
Save on your home improvement projects with exclusive discounts on concrete and quarry products.
Novated Leasing
Drive your dream car for less through our partnership with TFM, offering fantastic discounts on vehicles.
Health and Well-being
Prioritise your health with discounted health insurance, access to retail outlets, and affordable gym memberships.
Car Hire Discounts
Enjoy savings on car rentals through our exclusive car hire discounts.
Electronics
Enjoy a 10% discount on a variety of products from JB HiFi.
About Heidelberg Materials
With more than 4,000 employees across 300 sites, we have an extensive production and logistics network across Australia. We think global and act local – we benefit from global research and development enhanced by national collaboration to offer a comprehensive range of high-quality concrete, aggregates, road base, sand and asphalt products. We also produce a wide range of sustainable and recycled construction materials for civil construction and infrastructure projects. We are driven by excellence and high performance and together we will shape Australia's construction materials industry, building a legacy for generations to come.
Equal Opportunity
Heidelberg Materials is an equal-opportunity employer, and we welcome people from all walks of life. We encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, and the LGBTQI+ community.
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