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Group operations manager

Tamworth
TNS CANTEEN SERVICES
Posted: 8 May
Offer description

Group Operations Manager (5 Locations) — Tamworth Based

TNS Canteen Services is looking for a capable, people-first Group Operations Manager to help lead and coordinate operations across our 5 locations (a mix of school canteens and bistros).

This is a hands-on leadership role suited to someone who can keep standards high, support managers and teams, and help the business run smoothly day-to-day — with support from the Director.

Location

- Based in Tamworth, with travel between locations required

What you'll be doing

- Management of staff and day-to-day operations across 5 locations (with Director support)

- Assisting with Rostering and coordinating coverage for leave and busy periods

- Banking and daily/weekly cash handling processes

- Compliance & food safety oversight (checks, training refreshers, audits)

- Cost control (wastage reduction, portion control, menu/process efficiency)

- Reporting (weekly KPI snapshot: sales, labour %, issues, wins)

- Process improvement (standardising systems across sites)

- Customer/school liaison (handling escalations, relationship management)

- Performance management (coaching, feedback, addressing issues early)

- Supporting recruitment/onboarding as needed

Hours & employment type

- Part-Time - 30 hours per week

- Overtime paid (if you're required to fill in for sick days/urgent coverage)

Pay & benefits

- Competitive base wage to be negotiated

- Travel allowance paid for travel between locations

- Laptop and phone provided

- Commission available for reaching monthly targets (achievable targets, not unrealistic)

What we're looking for

- Valid Working With Children Check (WWCC) - required in our school locations

- Current driver's licence (required)

- Previous management experience

- Previous experience managing a team

- Commercial kitchen experience desirable

- Strong organisation, reliability, and the ability to work across multiple locations

Start

- Immediate start

Job Type: Permanent

Pay: $70,000.00 – $90,000.00 per year

Benefits:

* Employee discount
* Travel reimbursement

Education:

* High School (Year 12) (Preferred)

Experience:

* Management: 1 year (Required)

Licence/Certification:

* Working with Children Check (Required)
* Full Driver Licence (Required)

Location:

* Tamworth NSW (Required)

Work Location: On the road

Application Deadline: 07/05/2026

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