Job Description
Our organization delivers innovative lending solutions with a customer-centric approach. We have a strong culture of collaboration and continuous improvement, supporting a wide range of borrowers across the market.
Key Responsibilities
* Manage and optimize the home lending product suite, focusing on customer journey improvements
* Use data and insights to identify new opportunities, drive product retention, and elevate customer satisfaction
* Implement change initiatives, including rate changes, promotional activities, and credit policy updates
* Deliver new products and features, including go-to-market strategies, collateral, and communications
* Track product performance and ensure alignment with regulatory requirements and internal risk policies
* Monitor competitor activity and market dynamics to inform product roadmaps and strategic decision-making
* Champion cross-functional collaboration across Sales, Credit, Pricing, Treasury, Operations, Marketing, IT, Risk, and Compliance teams
Key Qualifications
* Deep experience in mortgage or lending product management within financial services
* Strong commercial acumen and ability to identify trends and convert insights into actionable strategies
* Proven capability in leading product development and change management initiatives
About You
As a seasoned professional in mortgage or lending product management, you will lead our team in delivering innovative lending solutions. Your expertise in customer-centric approach and ability to identify trends will be essential in driving business growth. With a strong background in leading product development and change management initiatives, you will play a key role in shaping our organization's future.