Overview
Become a Luxury Brand Evaluator Automobile Project in Melbourne, Australia. This role involves discreetly assessing customer experiences and providing critical feedback that helps luxury brands refine their services.
Responsibilities
- Choose assignments that align with your preferences and profile.
- Visit luxury stores or evaluate online; engage with sales associates in stores or online from home.
- Observe carefully: assess ambience, showrooms, after-sales services, and overall customer experience.
- Provide honest feedback through our platform by completing questionnaires.
- Flexibility: each in-store visit takes approximately 20 minutes, with the opportunity to complete multiple assignments.
- Frequent opportunities: perform several missions per month and collaborate with prestigious brands worldwide.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we are committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, which lets you manage missions, certifications, and feedback.
Requirements
- Must be 18 years of age or older.
- Good understanding of the automobile industry.
- Passionate about automobiles and improving customer service and retail environments.
- Enjoy interacting with people.
- Keen eye for discreetly observing and noting various aspects of your shopping experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback and be prompt in filling out online surveys.
Benefits
- This is a freelance, project-based position.
- Flexible working hours.
Employment details
- Seniority level: Entry level
- Employment type: Full time
- Job function: Other
- Industries: IT Services and IT Consulting
#J-18808-Ljbffr
📌 Become a Luxury Brand Evaluator Automobile Project in Melbourne, Australia
🏢 CXG
📍 Launceston