* Western Suburbs, VIC, Australia
* Administration / Customer Service
* Community Health and Care
* Maximum Term
* Closing on: Jan
We're seeking a Support Services Officer to join our vibrant North West Metro team. Based in our local office in Braybrook and reporting to the Operations Manager, you'll play a key role in providing administrative support that enables smooth delivery of programs and operational systems, while delivering exceptional customer service.
Why Join Us?
* Leading not-for-profit, values-driven organisation
* Great team culture and salary packaging benefits (up to $18,550 tax-free)
* Full-time, maximum term contract
* Office-based role with opportunities for growth
What You'll Do
* Be the first point of contact for enquiries and provide outstanding front-office support
* Respond to client needs with empathy and respect for diversity
* Complete administrative tasks accurately and on time to support operations
* Coordinate office services and maintain efficient workflows
* Ensure data accuracy and confidentiality in client management systems
* Provide reporting and updates to the Operations Manager
About You
* Strong computer skills across MS Office
* Proven experience in administration within a busy team environment
* Excellent written communication and ability to prepare clear meeting minutes
* Strong initiative, time management, and organisational skills
* Great interpersonal skills to liaise with a wide range of stakeholders
Desirable:
* Experience in aged care or health services
* Knowledge of government-funded packages and relevant legislation
* Ability to take a holistic approach to client needs
* Empathy and understanding of older clients and their families
Why Benetas?
Enjoy purposeful work in a respectful, inclusive culture where your safety and wellbeing come first. We celebrate your contribution and support your professional growth, so you can live your best work/life.
Ready to make an impact? Apply now and start your journey with Benetas