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Full time customer service and sales assistant idalia qld

Townsville
Beacon Lighting
Customer Services agent
Posted: 12 June
Offer description

Utilise your sales skills and passion for interior design to light up our customers' lives!

* Permanent full‐time customer service and sales role at our Fairfield store.
* Great work‐life balance with every second weekend off.
* Comprehensive and ongoing training – no lighting experience needed.
* Job security, performance‐based profit share incentives, generous team member discounts and birthday leave.

Benefits

We reward you with an attractive salary package, performance‐based profit share incentives, paid birthday leave and well‐being days, generous team member discounts, on‐site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme.

We also invest in extensive training and growth opportunities, including seasonal catalogue launches and genuine opportunities for career development and progression.

The role

Responsibilities

* Provide expert professional customer service to our retail and trade customers.
* Promote and expand our Trade Loyalty Program and Trade accounts.
* Develop strong product knowledge to assist customers in making the best product choice.
* Achieve and exceed personal sales targets.
* Support other team members to ensure business goals are met.
* Contribute to the overall presentation of the store through merchandising and general housekeeping.
* Support your local community and charitable organisations.

About You

* Previous experience in a retail environment.
* Strong communication skills with the ability to genuinely connect with your customers.
* An energetic and enthusiastic approach to all aspects of your job.
* Competency in POS systems and Microsoft Office.
* The ability to multi‐task and prioritise your work effectively.
* A strong attention to detail.

About Beacon Lighting

Lighting is crucial to the way we live, work and feel, which is why we're passionate about providing our retail and trade customers with expert advice so that they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products. Trading for over 50 years, we owe our success to working together with an energetic approach, enthusiasm, care for others, and by acting responsibly and ethically. With a passion for people, we value our teams and treat everyone as part of the Beacon family!

A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.

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