About This Role
We are seeking a highly skilled and experienced professional to fill the position of Systems Engineer. The ideal candidate will have a strong technical background and excellent communication skills, with the ability to work effectively in a team environment.
The role involves providing remote and onsite support, managing escalated support requests, resolving ticket escalations, and administering our real-time ticket system and monitoring solution.
* Strong client focus and technical ability
* Excellent communication and relationship-building skills
* Ability to work within a team environment and possess strong time management skills
Key Requirements