Job Summary
We are seeking a skilled Administration Officer to provide efficient, effective and professional administration support to our Aged Care Assessment Team.
About this role
* Ensure accurate and proficient data entry for ACAT referrals into various Queensland Health computer-based systems.
* Provide high-quality administrative assistance to the team, ensuring seamless day-to-day operations.
About You
* Accurately and efficiently register patients and clients in electronic programs/databases.
* Build relationships with customers using strong communication skills and negotiation skills to understand their needs and deliver a service that meets those needs and policy guidelines.
Key Responsibilities
* Effectively communicate with customers and demonstrate understanding, empathy, patience and a positive service focus.
* Manage workload appropriately with effective time management practices prioritising tasks ensuring work is completed within designated timeframes.
Health Equity
* Contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards.