Customer Service Representative Role
This is an exciting opportunity to join our dynamic team as a Customer Service Representative. You will be heavily involved with account managers, the pre-press department, and the production team on the plant floor.
* Respond to customer inquiries, process orders accurately, and provide timely updates on order status.
* Upload artwork into MultiArt Platform and annotate it accordingly.
* Support account managers by preparing quotes, managing documentation, and coordinating with internal teams to meet customer needs.
* Maintain accurate records of customer information and ensure all documentation is processed efficiently