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Front office leader: guest experience & team growth

Brisbane
Accor
Posted: 15h ago
Offer description

Overview

A leading hospitality firm in Spring Hill, Australia, is looking for a Front Office Manager to lead operations at Mercure Brisbane Spring Hill. This role involves overseeing daily hotel functions, managing team performance, and ensuring efficient service delivery while maintaining brand standards. The ideal candidate will possess strong leadership and communication skills, thrive in a fast-paced environment, and have a passion for guest service.

Responsibilities

* Oversee daily hotel functions and front office operations.
* Manage team performance, development, and guest service standards.
* Ensure efficient service delivery while maintaining brand standards.

Qualifications

* Strong leadership and communication skills.
* Ability to thrive in a fast-paced environment.
* Passion for guest service.

Benefits

Exciting employee benefits and development opportunities are available.

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