About the Role
Be the friendly face and organised hub that keeps our CCU running smoothly.
At Richmind WA, every role matters and as an Administration Assistant in our Community Care Unit, you'll be at the heart of the service, supporting staff and residents, and helping create a welcoming, safe, and efficient environment. If you love being organised, enjoy helping people, and want to make a meaningful difference behind the scenes, this could be your next role.
What You'll Do
* Provide reception and administrative support with professionalism and warmth, greeting visitors and responding to enquiries
* Assist with intake, referrals, and panel processes, ensuring smooth operations for both staff and participants
* Maintain a neat and functional reception and office area
* Support staff with rostering, meeting agendas, minutes, and project-based tasks
* Manage incoming and outgoing mail, courier packages, petty cash, banking, and key registers
* Complete data entry, update forms, and maintain accurate records in line with policies and procedures
* Collaborate with the CCU team to contribute to continuous improvement and efficient service delivery
Manage ordering of stationery and food supplies for the service as required
Who We're Looking For
* Office administration qualifications or equivalent experience
* Strong organisational skills and attention to detail
* Friendly, professional, and approachable, with excellent communication skills
* Ability to work autonomously, manage multiple tasks, and adapt in a changing environment
* Experience in not-for-profit or mental health services is highly desirable
* Positive, proactive, and aligned with Richmind WA's values
Requirements
* National Police Clearance
* WA Driver's Licence
* First Aid Certificate
* Working with Children Check
Who are we?
At Richmind WA, we've been supporting people on their mental health journeys for over 50 years.
We're recovery-first, lived experience-led, and proudly Rainbow Tick accredited. We walk alongside people with compassion, courage, and belief in their potential.
Our services are residential, outreach, and everything in between - person-centred, trauma-informed, and inclusive at the core.
Our values
* Living and breathing recovery
* Being brave and exploring
* Listening deeply and learning
* Putting people first
* Being passionate about inclusion and belonging
We work with Elders and First Nations staff to ensure culturally safe supports and value people of every background, identity, and experience.
Why join us?
* Four weeks of annual leave (with the option to buy more)
* Meaningful work, every single day
* Salary packaging up to $18,640 (boosts your take-home pay)
* Two bonus leave days—your birthday + wellbeing leave
* Training, mentoring, and access to LinkedIn Learning
* Free and confidential Employee Assistance Program
* Long service leave after 5 years
* Part-time, 2 days per week – ideal for work-life balance
* Be part of a positive and supportive team culture
* Make a real contribution to the smooth operation of CCU and the lives of people experiencing mental distress
* Opportunities to learn, grow, and get involved in meaningful projects
Ready to Apply?
If you're organised, people-focused, and ready to make a difference behind the scenes, we'd love to hear from you. Send your resume and a short note about why this role appeals to you to:
Bring your energy, organisation, and people skills — help us make CCU a welcoming, safe, and supportive space for everyone.
Notice
Our team will be on a short Christmas break from Tuesday 23 December 2025 and will return on Monday 5 January 2026.
Applications will continue to be reviewed, with shortlisting and contact resuming after this time.
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