Job Title
Drive delivery excellence across our strategic ICT portfolio as a Program Manager in the Information Services branch at Brisbane City Council.
This is a key leadership role where you will lead end-to-end program delivery across multiple project streams, establishing and managing robust governance and reporting structures to support transparency and accountability.
You will provide strategic direction and hands-on leadership across project managers, coordinators, and technical delivery teams. Your goal will be to drive continuous improvement in delivery practices, reporting processes, and team efficiency.
Key Responsibilities
* Leading end-to-end program delivery across multiple project streams ensuring alignment with strategic objectives on-time delivery and budget control
* Establishing and managing robust governance and reporting structures to support transparency and accountability
* Providing strategic direction and hands-on leadership across project managers coordinators and technical delivery teams
* Acting as a key liaison between delivery teams business stakeholders and executive sponsors to ensure alignment buy-in and communication clarity
* Driving continuous improvement in delivery practices reporting processes and team efficiency
* Identifying tracking and mitigating program-level risks issues and interdependencies
* Overseeing delivery plans executive updates performance metrics and funding requests to demonstrate value realisation
What You Will Need
* Proven experience delivering large-scale complex programs involving ICT infrastructure business systems or enterprise-wide transformation
* Strong governance mindset with experience managing multi-stream delivery environments and leading program-level reporting and controls
* Demonstrated leadership capability with the ability to inspire and guide diverse delivery teams toward shared outcomes
* Excellent stakeholder management skills with the ability to influence and engage across delivery teams business units and executive stakeholders
* Financial oversight skills including experience with budgeting forecasting and benefits tracking
* Outstanding communication and presentation skills with the ability to simplify complexity and report with impact
* Continuous improvement mindset and a focus on delivery excellence and team effectiveness
Why Work With Us
We are a dynamic and inclusive workplace where our people represent the diverse communities we serve and can feel safe.