DON'T settle for just another hospo job.
Here's the opportunity to make an impact.
What's in it for you?
* Competitive wages and tips— Work in a top venue with a rewarding pay package.
* Incredible staff discounts- If you've ever dreamed of experiencing 5-star dining at fast food prices, joining our team is the perfect way to make that happen There are five exceptional restaurants in The San Telmo Group. As part of our team, you and your family will enjoy exclusive staff discounts, allowing you to dine and drink at all five restaurants with unbeatable prices.
* Work-life balance — You're a person and we know you have a life outside of work. It's time to join a workplace that respects your time and wellbeing
* Career growth — We believe in promoting from within and investing in your development, with opportunities for future leadership roles within the Group.
* Collaborative team culture — Join a supportive, fun, and enthusiastic team where your ideas and contributions are valued.
Surely this can't be for real? Read on..
The San Telmo Group was founded in 2011 with the opening of San Telmo in Melbourne, born from a desire to bring the authenticity and spirit of Argentine parrilla to Australia. What began as a single restaurant centred on fire, smoke, and bold flavours has since grown into a diverse hospitality group, encompassing San Telmo, Palermo, Asado, Pastuso and Robata. While each venue reflects its own cultural identity and cuisine, they are united by a shared respect for tradition, quality Australian produce, and the elemental craft of cooking over charcoal.
As the San Telmo Group expands, we're seeking Restaurant Supervisors across our venues to support FOH operations and leadership.
In this full time opportunity, your day-to-day will involve:
• Leading service on the floor and supervising FOH teams during shifts
• Recruiting, coaching and developing staff to uphold service & cultural standards
• Supporting the onboarding and training of new team members
• Maintaining strong product knowledge and delivering standout guest experiences, thus acting as a role model for your team
• Handling guest feedback and resolving issues professionally, thus acting as a point of escalation for junior staff
• Taking responsibility for opening, closing, and all other daily operations of your restaurant
• Leading by example in professionalism, teamwork and safety
Think you've got what it takes?
The ideal candidate will have:
* Unrestricted working rights in Australia
* Full time, flexible availability for 38-40 hours per week
* At least 1-2 years of experience in a premium, fast-paced restaurant; with a strong understanding of food & beverage service
* Demonstrated experiencing in training FOH staff on sales & service procedures
* Ability to confidently operate a POS system and handle transactions accurately.
* Strong upselling skills and a passion for creating great customer experiences.
* Excellent communication, teamwork, and problem-solving skills, with the ability to thrive in a fast-paced environment.
* A positive attitude, attention to detail, and a commitment to maintaining high service standards.