Overview
Are you a highly organised and empathetic individual with a passion for providing exceptional customer service ensuring clients are connected to the most appropriate support and laying the foundation for a positive and empowering client experience.
TDN is a not-for-profit organisation with a long and proud history, dedicated to helping Tasmanians age and live well in their home for as long as possible.
We’re looking for an Intake and Administration Officer to play a vital role in supporting aged and disability clients to live well, with dignity, independence, and community connection.
Key Responsibilities
- Manage day-to-day referral and intake process
- Respond to incoming referrals and initiate contact with clients/and or carers
- Registering clients in our client management system
- Providing exceptional customer service to external customers
- Liaising with relevant internal staff regarding acceptance, allocation, transition and exits.
What we are looking for
- Exceptional customer service and a high level of professionalism
- Organised with exceptional time management skills and the ability to deal with multiple priorities
- Interpersonal skills that enable strong relationships to be built with stakeholders
- Strong computer literacy
- Self-motivated and outcome orientated
- Ability to work with sensitive and confidential information
- Previous experience in administration
Why Join TDN?
- TDN is a values-led organisation, committed to empowering people and supporting vibrant, connected communities. As part of our team, you’ll enjoy
- A supportive and purpose driven workplace.
- Opportunities for growth.
- The chance to make a meaningful impact every day.
- Not for Profit Tax Perks of Salary Packaging
- Access our Fitness Passport Program for discounted gym and pool membership.
If this sounds like you, what are you waiting for? Apply Now
For more information: Visit www.thedistrictnurses.org.au/careers to access the detailed position description and selection criteria.
How to apply
Please submit your cover letter addressing your experience and why you would be a great fit for The District Nurses and your resume via SEEK by close of business Monday 22nd September 2025.
We reserve the right to commence recruitment proceedings immediately and may close the advert early at our discretion.
Application questions
- Which of the following statements best describes your right to work in Australia?
- Do you have experience in administration?
- Do you have customer service experience?
- Which of the following Microsoft Office products are you experienced with?
- Do you have data entry experience?
- Do you have a current Working With Children (WWC) Check?
- Do you have a current Police Check (National Police Certificate) for employment?
- How many years' experience do you have as an Intake Officer?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
What can I earn as an Administration Officer
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📌 Intake & Administration Officer
🏢 The District Nurses
📍 Launceston