The Role We have a number of Full-Time positions available for?a Guest Experience Agent to work at our?Darwin depot, to help bring the top end to life! This is a chance to work within a small tight knit team. A great entry level tourism role for a customer service professional or for a seasoned travel/sales professional looking for a sea change as the domestic tourism boom continues! Key responsibilities will include: Promoting, selling and providing advice on our amazing AAT Kings productsTo create lifetime memories for our guestsLiaise regularly with our operations teamProvide recommendations and exceptional face-to-face customer serviceProcess bookings for breathtaking itinerariesManage day to day admin dutiesAssist with coach dispatch To be successful in this role, you will have: Excellent people skills and a track record in customer serviceEnergy to ensure our guests enjoy their time with usAbility to communicate effectivelyHigh level of time management and organisational skillsBe comfortable addressing guest enquiriesGreat problem solver and work well under pressurePrevious administration experience Applicants must be available to work flexible hours, including some weekend shifts, to ensure our guests experience the trip of a lifetime. Those with a travel/tourism background will be highly regarded. Benefits & Perks As a valued member of the AAT Kings team, in return you will get: Full training providedCareer development opportunities availableRelocation assistance availableStaff travel discounts for family and friendsEmployee Assistance Program