Build relationships with customers by using strong communication skills to achieve optimal workflow in specimen reception.
Key competencies (role specific criteria)
You will be assessed on your ability to demonstrate the following:
Demonstrated high work ethics, the ability to work autonomously and a high-level pride in their work.
Extensive experience and ability to deliver high quality services to clients. Ability to understand and react responsively to client expectations.
High level of communication skills to enable effective interaction in individual and group situations.
Demonstrated effective administration skills including keyboard skills. Ability to acquire knowledge of computer systems.
Qualifications, registrations, and other requirements
While not mandatory, a relevant qualification (Cert III Laboratory Assistance) would be well regarded.
Please detail any visa conditions you may have if you are not a permanent resident of Australia.
We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required.
Vaccine Preventable Diseases (VPD) requirements
It will be a condition of employment for this role for the employee to be, and remain, vaccinated against one or more of the following vaccine preventable diseases during their employment: Hepatitis A & B, Measles, Mumps, Pertussis, Rubella and Varicella.
Additional vaccinations including Japanese Encephalitis and Rabies may also be required for this position.
Existing staff that are engaged prior to 1 July 2016 are not subject to this condition of employment unless they apply for a role with VPD requirements that is with a different Queensland Health entity (i.e. one HHS to another HHS, department to a HHS, or HHS to department).
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further
Access to a variety of programs and initiatives to support training and career growth.
- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.This work is licensed under a Creative Commons Attribution 3.0 Australia License.