Senior Customer Service Engineer Senior Customer Service Engineer
Apply locations Perth, AU | Full time | Posted 5 Days Ago | Job Requisition ID: 15902 Customer Support Engineer – Perth, Australia We are seeking an experienced Customer Service Engineer based in Perth. This is a great chance to join a market-leading company in a key customer-facing role that is expanding. Job Responsibilities (including but not limited to): Based in Western Australia, you will be part of a team of 17 Engineers responsible for maintaining XRF, XRD, and SPE instruments across Australasia, including: Installation, commissioning, and calibration Preventative maintenance on instruments Responding to breakdown calls as needed This role involves extensive travel—at least 80% of your time within Perth, remote mine sites, and interstate, with occasional overseas travel. On-call and weekend work may also be required. Job Requirements: 5+ years of field service experience Advanced Diploma or higher in Electronics, with strong electro-mechanical skills West Australian Serviceman’s Radiation Safety License (preferred) IT literacy Ability to travel on short notice Passion for customer service Experience with X-ray fluorescence, X-ray diffraction, or neutron analysis (advantageous) What We Offer: Work in an organization committed to excellence Salary based on experience, education, and skills About Us: Malvern Panalytical, Micromeritics, and SciAps are leading providers of advanced analytical instruments, forming a powerful, complementary group of market leaders. We serve innovative companies, academic institutions, and government labs worldwide, with R&D; and manufacturing in North America, Europe, and Asia. Our global team of over 2,500 employees is dedicated to delivering expert customer support. Part of Spectris plc, a FTSE 250 company, we focus on precision instruments and software to help solve some of the world's biggest challenges—making the world cleaner, healthier, and more productive. Our Commitment to Diversity: We promote an inclusive culture where everyone can thrive. We encourage applications from diverse backgrounds and underrepresented groups, valuing your unique perspective to help us innovate and succeed.
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