IT Operations Centre Analyst
* 12-month contract with potential extension
* Roster: 3 Days, 3 Nights, 6 Days Off
* Hands-on IT role with cutting-edge tech tools
About the Role:
Our client is seeking skilled IT Operations Centre Analysts to join a high-performing 24/7 team based in Perth. This role is critical to ensuring the stability and performance of end-user systems, infrastructure, and production applications in a fast-paced operations environment.
Key Responsibilities
* Deliver hands-on technical support for end-user devices, including laptops, desktops, monitors, and radios.
* Monitor infrastructure components such as servers, networks, satellite communications, and IP radio systems.
* Perform initial troubleshooting of production applications and escalate issues to L3 teams or vendors as needed.
* Operate and manage enterprise tools such as ServiceNow, Orion, NMS, CyberArk, and GoAnywhere.
* Support secure technologies including antivirus platforms, multi-factor authentication, CCTV systems, and secure file transfer solutions.
About You
* Proven experience in IT support covering hardware, operating systems, and networks.
* Solid understanding of system monitoring and ITSM ticketing platforms.
* Comfortable working independently and within a rotating roster environment.
* Strong analytical, communication, and troubleshooting skills.
* Ability to stay calm and focused under pressure in a 24/7 operational setting.
If you are interested and possess the right experience, please apply now via the link below.
Contact: Maria Hecto – 08 9423 1407 - (Job reference: 267234)