Job Description
We are seeking a highly skilled and experienced Training Specialist to join our team. As a Training Specialist, you will be responsible for designing and delivering high-quality training packages that enhance the user experience of our products.
You will work closely with our clients and employees to develop and implement training programs that meet their specific needs and requirements. Your primary goal will be to improve system usage and increase customer value through effective training and support.
The ideal candidate will have a strong background in training and assessment, as well as excellent communication and presentation skills. You will also be able to facilitate presentations in a group and classroom environment.
Responsibilities:
* Create and design training packages using documentation, audio/visuals and other tools that focus on the requirements of the learners and the required competencies for using our products effectively.
* Facilitate and deliver high-quality training to clients and employees in classroom and/or operational environments.
* Use a variety of tools including exams (written and verbal), practical demonstrations, logged sat time, KPI portfolios, observational assessments and computer-based assessing to measure the competency of learners.
* Work with other business units within our organization to assist clients to improve system usage and show the value in use of the product.
Required Skills and Qualifications
To be successful in this role, you will need to possess the following skills and qualifications:
* Knowledge and understanding of our Modular Minecare system on a mine site.
* Sound knowledge of mining operations.
* Ability to facilitate presentations in a group and classroom environment.
* Certificate 4 in Training and Assessment is desirable but not essential.
Benefits
As a member of our team, you will enjoy the following benefits:
* A competitive salary package.
* A comprehensive benefits program including insurance cover, bonuses, healthy lifestyle reimbursements and study assistance.
* A hybrid work arrangement and flexible working hours.
What We Offer
We offer a dynamic and supportive work environment that values diversity and inclusion. Our organization is committed to providing opportunities for growth and development, and we encourage our employees to pursue their interests and passions.
We believe in making a positive impact on our community, and we strive to create a workplace culture that is inclusive, respectful and safe.