Job Overview
Scaled Sales Associates play a pivotal role in guiding customers through their Atlassian cloud journey, demonstrating how our products can effectively support their objectives.
* Main point of contact for designated SMB accounts, providing seamless customer experiences.
* Develop and implement territory plans to maximize expansion opportunities and ensure high customer success rates.
* Bailst strategic relationships with customers, articulating how our value proposition addresses their challenges, strategy, and needs.
* Provide regular accurate sales forecasts, reports, and updates to management.
About this role
This is a critical position that requires the ability to work independently and collaboratively as part of a team. The ideal candidate will have excellent communication skills, strong analytical and problem-solving abilities, and a passion for delivering exceptional customer experiences.
Key responsibilities
* Establish and maintain strong relationships with customers to understand their business needs and goals.
* Develop and implement sales strategies to drive revenue growth and expand market share.
* Collaborate with cross-functional teams to identify new business opportunities and develop solutions to meet customer needs.
* Stay up-to-date on industry trends and competitor activity to inform sales strategies and drive results.