Location
Rockdale, New South Wales
Position
Business Improvement Analyst
Employment Details
Permanent Full-Time | 35 hours per week | 9‐day fortnight
Salary: $98,342 – $110,143 per annum plus superannuation
About Council
At Bayside Council, we foster a positive, flexible, and inclusive workplace, ensuring both our employees and customers feel valued. With a commitment to transparency and integrity, we serve the community by delivering exceptional services that align with the best interests of Bayside.
The Business Improvement team is responsible for ensuring our organisation is providing services that meet the needs of our stakeholders, and that those services are the best they possibly can be.
Our team takes a people and process‐minded approach to delivering projects across the organisation. We strive to deliver positive improvements to the customer and community.
About the Role
As a Business Improvement Analyst at Bayside Council, you'll act as an internal management consultant, analysing internal processes, identifying optimisation opportunities, and implementing initiatives that enhance customer satisfaction and community impact. Working collaboratively with a wide variety of stakeholders, you will ensure continuous quality improvement across the organisation.
Key Responsibilities
* Collaborate with teams across the organisation to streamline workflows, eliminate bottlenecks, and improve resource utilisation.
* Document and analyse business processes and requirements, technical functions, and user requirements to guide improvements.
* Contribute to service reviews, providing insights and recommendations to support ongoing improvement and best practice adoption.
* Lead and deliver improvement projects, ensuring timelines, budgets, and quality standards are met.
* Apply PRINCE2 methodologies within the Bayside Project Management Framework to ensure project consistency and success.
Qualifications and Experience
* Strong written and verbal communication skills, with the ability to influence and manage stakeholders.
* Practical experience in business improvement, process analysis, or project management supported by a Bachelor's Degree in Business, Commerce, Management or Information Technology.
* An analytical mindset, capable of identifying problems and developing innovative solutions.
* Excellent organisational skills, with the ability to manage competing priorities and deliver high‐quality results.
Benefits and Culture
* 3 extra days off during Christmas each year
* 15 days sick leave each year
* 2 days health and wellbeing leave each year
* Gym membership discounts
* Additional parental leave entitlements for both parents
Closing Date
Monday 4 May 2026
Legal and EEO Statements
Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children check in accordance with the position.
Bayside Council is proud to be both an Equal Opportunity Employer and a Child‐Safe Organisation. We are committed to fostering a diverse, inclusive, and safe workplace where all individuals regardless of background, experience, or identity, feel valued and respected. We also recognise the rights of children and young people to feel safe when accessing Council services, and we strive to maintain an environment that promotes their safety and wellbeing. All hiring decisions are based solely on individual merit and alignment with requirements of the role. Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with our Talent Acquisition team to discuss their needs in confidence.
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