**Summary**:
**Salary**:
Competitive
Team:
Supply Chain and Logistics
**Location**:
Australia - Sydney Barangaroo Office
**About Us**:
Dyson is a global technology company with a unique philosophy - to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re-inventions that work, perform, and look very different.
**About the Role**:
Reporting to the Logistics Operations Manager, this position is responsible for providing support to various areas within the Logistics function.
Mains responsibilities include but not limited to:
- Analyse Dyson's business operations including logistics and supply chain processes to identify reoccurring problems and/or need for attention/improvement
- Coordinate and design the development of proper supply chain and logistics solutions as well as logistics management schedules and plans to ensure cost efficiency.
- Work closely with Planning team and Region Supply Chain to ensure timely transfer of stock between locations
- Support in the management of stock receipts in coordination with freight forwarders and Dyson's 3PLs
- Support in the timely prioritisation of inbound shipping container movements with freight forwarders, clearance agents and 3PLs for the avoidance of OOS
- Monitor the Inbound and outbound transaction through daily inventory reconciliation and analyse and report Dyson's performance against KPIs
- Analyse, validate and summarise monthly logistics, operations and freight costs; investigate and report what's driving any significant variances to budget
- Dispute charges where necessary and submit invoices for payment within agreed upon time frame
- Convert data into clear and cohesive dashboards and provide meaningful commentary or action items where possible
- Track & trace inbound and outbound shipments and proactively follow up as required to ensure desired service results. Manage shipment exceptions, shipment prioritisation and expedited shipments
- Resolve logistics/shipping issues with a sense of urgency and support in the management of logistics relevant activities for the implementation of New Product Introductions to ensure stock availability in warehouses at required dates to meet Marketing and Sales launch objectives
- Perform SAP testing for the logistics function as per company schedule and escalate issues in timely manner wherever needed
- Maintain data integrity across all internal and external systems
- Ensure seamless and effective return of items from owners and retailers and that all direct customer returns are processed within agreed SLA's
- Work closely with sales operations team to explicit any disputes or errors
- Plan short term requirements for resource at the 3PL.
- Generate daily, weekly and monthly reporting and drive daily reporting of results based outcomes.
- Drive projects through to completion, documents new ways of working.
- Makes detailed plans with 3PL for short term spikes in expected returns (e.g. Christmas, month ends)
- Run regular major quality issuer recovery drills with 3PL partner.
**About You**:
Previous skills & experience:
- Experience and solid understanding of local and international logistics and trade compliance in consumer products
- Strong systems capabilities, experience in SAP/S4 required
- Experience working with 3PLs, both warehouse and transport providers
- Understanding of and experience in reverse logistics
- Experience and understanding of Import and Export processes
- Bachelor's Degree or equivalent experience
- Strong analytical skills, strong in Excel
- Excellent communication skills and experience in stakeholder management/engagement
**Benefits**:
Outside of a competitive salary, our team members receive generous product discounts, additional paid annual leave, a generous, above market parental leave scheme and ongoing learning and development opportunities.
At Dyson, our people are at the heart of everything we do. We value you bringing yourself to work and we want to deliver an employee experience that matches the quality we give to our customers.
We have a vibrant and diverse culture that is geared towards recognition and realising ambition. You'll have regular social activities to take part in and you'll work with a fantastic team of people every day.
📌 Logistics Coordinator
🏢 Dyson
📍 Sydney