Secure Test Delivery Specialist
We are seeking a reliable and detail-oriented individual to join our team as a Secure Test Delivery Specialist. In this role, you will be responsible for ensuring the security of examination delivery environments.
* Main Responsibilities:
* Deliver exceptional customer service while maintaining a secure exam delivery environment.
* Comply with all testing procedures and adhere to company policies.
* Troubleshoot technical issues in collaboration with internal departments.
* Evaluate and escalate policy breaches to relevant business personnel.
* Perform other duties as directed by management.
Requirements:
* A high school diploma or equivalent qualification.
* At least one year of experience in customer-facing roles (preferably).
* Desirable experience in proctoring or invigilating exams.
* Basic proficiency in Microsoft Office applications (Word, Excel, Outlook).
* The ability to sit for extended periods and perform physical tasks (up to 10 kg).
* Comfort in quiet testing environments with minimal distractions.
* Attention to Detail.
* Effective Communication Skills.
* Problem-Solving Ability.
* Customer Focus.
* Integrity and Values.
About Us
We strive to create a dynamic culture where diversity and inclusion thrive, allowing employees to reach their full potential.