Job Overview
The ideal candidate will possess strong administrative skills, excellent communication abilities and a passion for delivering exceptional patient care. We are seeking a skilled Front Desk Medical Support Assistant to join our team.
About the Role
We offer a supportive work environment with opportunities for professional growth and development. As a key member of our front desk team, you will be responsible for providing high-quality patient services including:
* Welcoming patients and addressing their queries in a courteous and efficient manner
* Scheduling appointments and managing the appointment diary to ensure smooth operations
* Answering telephone calls and responding to patient inquiries in a timely and professional manner
* Processing payments and managing accounts receivable
* Maintaining accurate records and databases, ensuring confidentiality and integrity at all times
Requirements
* Previous experience in medical administration or customer service is highly desirable
* Excellent communication and interpersonal skills are essential for success in this role
* Australian Working With Children Check (WWCC) clearance is mandatory
About Our Practice
* We are a mixed billing general practice with 4 experienced GPs
* We pride ourselves on our relaxed and supportive team environment, promoting employee well-being and satisfaction