About the role: Join a rapidly growing Western Australian gold producer at an exciting stage of expansion. With a significant landholding and strong production ambitions, this organisation is positioning itself as the next mid-tier gold producer.
This is an opportunity for an experienced IT Technician to support site-based technology, communications and infrastructure across remote mining operations. You'll work closely with operational teams, vendors and leadership to ensure reliable, secure and efficient IT systems in a dynamic, production-focused environment.
Full-time permanent opportunity
Site-based role with travel to remote locations required
Small, agile team with strong growth trajectory
What you'll be doing day to day:
* Troubleshoot and resolve site-related IT, communications and network issues
* Deploy and maintain IT infrastructure including hardware, networking equipment, communications devices and remote access systems
* Conduct routine inspections of IT infrastructure to ensure reliability and compliance
* Assist with physical installations (cabling, AV equipment, radio base stations, mounting equipment)
* Perform disaster recovery (DR) drills and test redundancy systems
* Manage user access provisioning (Active Directory, VPN, door access systems)
* Maintain and update networking and communications devices
* Monitor network performance and respond to alerts
* Maintain asset tracking systems and documentation
* Supervise third-party IT and communications contractors on site
* Support printers, plotters and multi-function devices
* Assist with onboarding of new users including device allocation and setup
* Monitor and manage security-flagged emails
* Contribute to scope of works (SoW) for site-based IT projects and upgrades
* Build strong vendor relationships to ensure appropriate external support
What you'll need to be successful in this role:
Essential:
* Tertiary qualification in IT/ITC (or equivalent experience)
* Manual Driver's Licence
* Minimum 3 years' experience in a similar IT support or infrastructure role
* Experience with virtual environments (VMware or Hyper-V)
* Understanding of networking fundamentals (VLANs, subnetting, DHCP)
* Experience with NAS/SAN solutions
* Knowledge of communications cabling standards
* Experience supporting users in remote environments
* Strong troubleshooting skills and ability to work independently
* Comfortable working hands-on with tools in a safety-focused environment
* Excellent communication and stakeholder engagement skills
Highly desirable:
* Mine site or remote site experience
* Exposure to Azure administration
* Cisco or Ubiquiti networking equipment
* VPN and firewall configuration
* CCTV and AV systems
* Radio communications and operational technology exposure
* Experience supporting fleet management systems, SCADA or telemetry
* Understanding of cyber security principles
* Exposure to mining software such as Deswick, Surpac or Micromine
* Previous ERP system experience (e.g. Pronto)