## HELF Program SpecialistApplylocations: St Leonards, NSWtime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 24, 2026 (16 days left to apply)job requisition id: REQ2367# **Make a difference everyday**Join HammondCare and help improve quality of life for older Australians in need. As a not-for-profit, Christian organisation, we provide expert aged care, home care, dementia care and palliative care. Mission-led, we build passionate teams who support older people through life's most difficult circumstances.With over 90 years of experience, we're known for our relationship-based approach. Whether it's in our homes, hospitals or the community, we bring skill, empathy and innovation to every moment of care.*It's not just care. It's HammondCare.*# # **About the role**# Reporting to the General Manager, Commercial Performance & Business Improvement, the role provides strategic leadership across pricing, service design, compliance, billing governance and consumer engagement for the **Higher Everyday Living Fee (HELF)**. It ensures HELS are legislatively compliant, consistently delivered, financially sustainable and clearly understood by residents and their representatives, while supporting positive choice, dignity and quality of life.This position is offered on a 12 months max-term contract and the location can be flexible depending on the successful applicant.# **What we can offer you**We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:* NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)* Additional leave purchase options and 14 weeks paid parental leave* Flexible working options, including hybrid arrangements* Discounts on everyday products and services* Discounted healthcare memberships - access to network of fitness centres and pools for employees and families* Free access to independent counselling support for employees and families* Health & Wellbeing programmes* Reward & Recognition programmes* Referral bonuses* Career and professional development opportunities# **Key Focus Areas*** **Enterprise ownership** of the HammondCare Higher Everyday Living Services (HELS) framework, ensuring alignment to legislation, operational capability, commercial objectives and HammondCare values* **End‐to‐end lifecycle governance** of HELS, from resident enquiry and consent through service delivery, billing, variation, annual review and cessation# **What do you need to apply?*** Flexibility and willingness to travel extensively.* Qualifications in Business, Sales or similar.* Drivers Licence with reliable car.* Demonstrated experience working in a regulated environment with compliance obligations.* Strong coordination and stakeholder management skills across Residential and Enabling teams.* High level of attention to detail and documentation discipline.* Ability to communicate clearly and sensitively with different stakeholders including, Residential Managers, residents and families on service and fee-related matters.* Strong analytical and reporting capability.* Experience in residential aged care operations, admissions, lifestyle and hospitality (Desirable).* Exposure to agreement management, audit, risk or governance activities (Desirable).* Relevant tertiary qualification or equivalent professional experience (Desirable).**To Apply**If you are ready to make a difference with HammondCare, Apply Now! For any specific queries please contact talent@hammond.com.au.#J-18808-Ljbffr