**Stores & Dispatch Officer**:
**Position Summary**:
Primary responsibility for the Australian Materials and Minerals (M&M;) Spares and Aftermarket Division for order picking, packing and dispatch tasks for all domestic and support for international orders. Including the creation of all export documentation, including labelling, Country of Origin (COO) and Commercial Invoice (CI) preparation. Handle all international freight queries and issues relating to order status with customer service teams as vital. Support the goods receiving function for the accurate receipt of materials and items (goods inward) into the Adelaide facility Stores and "pick" and book items from store to fulfill picking list requirements for production. Support of production operations as required.
Responsibility of accurate materials holding and to perform regular cycle counting in stores. Management of Kanban material items and placing orders with suppliers for replenishment.
**Frequent Contacts**:
Internal
Production, Quality and Materials Teams
Customer Service and Sales Teams (within and outside of Australia)
Global Trade Compliance Team
**External**:
Couriers and other delivery contractors
Freight forwarders
Customs' agents
**Key Responsibilities**:
Prepare and dispatch spare parts for our customers both within Australia and Overseas.
Arrange transport and when required export documentation for international spares orders
Complete all associated dispatch paperwork, including non-conformance items.
Loading of spares and domestic freight onto trucks
Acquire domestic freight quotes and collaborate with international customers for ex-work shipments and collections
Record keeping of selected orders status
**Additional Responsibilities**:
Inspect, receipt and store goods. Verify all items are as per purchase orders.
Identify and report to team leader any non-conformances or items requiring inspection and test prior to store receipting.
Provide colleagues with general advice in relation to the goods inward function.
**Maintain levels of consignment notes**:
Maintain packing Kanban levels and process replenishment orders
Cycle counting of stores items for inventory control
Minimum Requirements/Qualifications:
Dedicated experience working in a fast-paced dispatch area.
Hands-on experience in preparing freight for export.
Pick, pack and labelling stage
Shipping and Customs document preparation
Booking domestic and international consignments
Loading and dispatching small to large vehicles
Minimum Year 11 completion and pass
Forklift license
Good PC and Microsoft Office (Word and Excel) skills
Hands-on experience with on-line freight booking portals well regarded
Sound literacy and numeracy skills
Good social skills
Keen attention to detail and able to recognise inconsistencies and non-conformances.
Ability to work as part of a team to accomplish objectives
Previous experience in goods receipting, preferably in a similar store's environment with industrial electro-mechanical type parts and assemblies
Previous experience working with an ERP system
**Key Performance Metrics**:
- CAS - Customer Satisfaction Survey
- OTD - On Time Delivery (Spares)
- Accuracy of shipping documentation