About Us:
Sale Medical Centre provides healthcare services to the community of Sale. We operate GP Clinics in Sale, Maffra and Loch Sport. We are a team of compassionate and skilled healthcare professionals. We strive to deliver exceptional patient care and a positive experience.
Responsibilities:
- Greet patients and visitors in a manner that guarantees a positive first impression.
- Manage patient appointments, both in person and over the phone.
- Register patients, collect and update their personal and Medicare information.
- Process billing and Medicare claims, ensuring compliance with relevant regulations.
- Perform debt collection: outstanding balances follow up, handle payment arrangements with account holder.
- Maintain confidentiality and ensure privacy and data security.
- Collaborate with healthcare providers and support staff to ensure seamless operations.
- Handle general administrative duties such as scanning, emails, and managing stock levels.
- Start of day and end of day procedures (Friday) at Sale Medical Centre
- Work in Sale (minimum 3 days per week).
- Saturday AM (shared roster)
Requirements:
- Proven experience as a receptionist or similar.
- Knowledge of healthcare system, billing procedures, and Medicare.
- Demonstrated experience in debt collection and accounts management.
- Skill in using electronic medical records (EMR) systems.
- Excellent communication and interpersonal skills..
- Exceptional organisational and multitasking abilities.
- High attention to detail and accuracy in administrative tasks.
- Familiarity with relevant privacy and data protection regulations.
- A friendly and empathetic demeanour, with a commitment to providing exceptional patient service.
How to Apply: This is a front desk position. If you are a motivated individual with the required skills and experience, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant qualifications. Don't forget to include a reason for your application!
Note: Only shortlisted candidates will be contacted for an interview.
Join the Sale Medical Centre team. Help contribute to our mission of delivering excellent healthcare services to the community. We look forward to reviewing your application!