Job Description
We are seeking a skilled administrator to join our team. The ideal candidate will have experience in providing administrative support, data entry, and logistical assistance.
The Crisis Accommodation Management Team is responsible for providing oversight of motel management in the provision of crisis accommodation to eligible participants across homelessness teams for individuals and families.
Our team works closely with frontline homelessness teams to ensure safe, trauma-informed, and appropriate placements for eligible participants, while maintaining strong relationships with accommodation providers and sector partners.
Key Responsibilities
* Provide administrative support to the Crisis Accommodation Management Team.
* Ensure accurate and timely data entry and maintenance of records related to IHR placements, vacancies, and sector engagement within systems.
* Provide logistical and administrative assistance for IHR motel bookings and placement tracking, ensuring alignment with program guidelines and documentation requirements.
* Coordinate and support team and stakeholder meetings, including scheduling, agenda preparation, note-taking, and action tracking.
Required Skills and Qualifications
Experience in a generalist administration role, preferably in a fast-paced, service delivery environment.
Strong communication and interpersonal skills, including written accuracy, verbal clarity, and professionalism.
Ability to prioritise tasks, manage competing demands, and work both independently and collaboratively within team guidelines.
Evidence of effectiveness of communication style, written and verbal skills, and IT competencies (including Microsoft Office and other systems).
Demonstrated commitment to cultural diversity and a working knowledge of equity and workplace health and safety principles.
Familiarity with the housing and homelessness sector or experience supporting frontline community service teams.
Benefits
This role offers opportunities for professional growth and development, as well as a chance to make a meaningful contribution to the lives of individuals and families experiencing homelessness.