A global benefits and employee engagement company is seeking a Technical Product Support Specialist to provide second‑line technical assistance to internal teams.
1. 2+ years of experience in a B2B2C technical support position
2. Strong understanding of SAAS products
* Focus on troubleshooting complex technical issues
* Ensure high levels of customer satisfaction
Support the AUS team with specific working hours from 04h00 to 13h00.
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