Customer Service Coordinator - Direk
**About Viadux**
We keep things flowing.
We are Australia's leading supplier of plumbing and bathroom products with over 10, 0 00 people located in 9 0 0 + branches globally. As part of the Reece group, Viadux provides products that keep our water supplies running and our communities stay healthy.
**About the ro**le**
As part of the Trade Counter team in Adelaide, you'll help engineers, project managers and other tradespeople access the products they need to maintain essential services, as well as undertaking other tasks that keep customers happy and the branch ru nning smoothly.
**Your day-to-day**
A typical day will involve:
- Providing customer service and information about products
- Providing quotes both in person and over the phone
- Undertaking pick packing and stock control activities
- Helping keep the branch tidy and safe
- Making occasional deliveries to customers using a company vehicle
**We'd love to hear from you if you're someone who**:
- Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
- Might not ha ve experience in this space, but is willing to learn
- Can pick orders, maintain shop floor displays and ensure information provided is accurate
- Can use a computer and is happy to learn new systems
- Has a clean valid driver's licence and is open to working va rious shifts
- Wants to develop their career - either locally, within our network
**Our perks and benefits**:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
**What happens next!**
Please check your junk or spam folder if you don't see the invitation in your inbox.
**Reece Group**
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand a nd the United States. Our success is built on the success of our customers, who provide essential services every day.
- Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitu _de in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage._