Start Your Career with Mercedes-Benz Toowong and Autosports Group
Mercedes-Benz Toowong is proud to be part of Autosports Group (ASG), one of Australia and New Zealand's leading automotive groups representing the world's greatest prestige and luxury brands. With over 1,800 employees across 55 dealerships in NSW, QLD, VIC, and NZ — and with exciting future growth and acquisitions ahead — this is the perfect time to build your career with us.
We are seeking enthusiastic, customer-focused individuals who want to be part of the Mercedes-Benz brand experience and grow their career in the automotive industry. This is a gateway role that provides exposure to both Sales and Service departments, offering long-term opportunities as our dealership and group continue to expand.
In Sales, your role will include:
* Welcoming customers to the showroom and assisting with enquiries over the phone.
* Ensuring the presentation of the reception area and customer lounge reflects Mercedes-Benz premium standards.
* Liaising with sales staff to make sure every customer receives the highest level of care.
* Directing calls, messages, and enquiries appropriately.
* General administration duties.
In Service, your role will include:
* Answering and returning service calls on behalf of the department.
* Preparing daily Repair Orders, including campaign checks and warranty validations.
* Assisting customers with transport needs such as taxis, hire cars, or directions.
* Supporting the Concierge team to welcome clients and manage vehicle check-ins and handovers.
What we're looking for:
* Individuals with a genuine passion for customer service and an interest in the automotive industry.
* Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
* Excellent communication skills, both in person and over the phone.
* Professional presentation and a positive, approachable attitude.
* Previous experience in retail, customer service, or the automotive industry is desirable but not essential — we are open to applicants ready to learn and grow.
At Mercedes-Benz Toowong and Autosports Group, we value contribution, family, and consideration. With our ongoing growth and upcoming acquisitions, we can offer career development and progression across multiple dealerships and brands.