Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailers West Elm, Pottery Barn, Pottery Barn Kids, and Williams-Sonoma.
Our Pottery Barn store in Perth is looking for Sales Merchandisers (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast-paced, specialty retail environment. These permanent, part-time positions are offering 40 hours and 60 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.
About the Role
Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back-of-house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.
Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.
Assist with opening and closing procedures, register operations, and back-office tasks to provide operational support to the store management team, ensuring smooth store operations.
Use effective selling techniques and in-depth product knowledge to drive sales and achieve KPIs.
What You Will Bring to the Role
* 1–2 years' retail or visual merchandising experience (preferred)
* Strong eye for detail, layout, and brand presentation
* Great communication and leadership skills
* Ability to prioritise, multitask, and work hands-on
* Flexible availability, including after-hours setups and peak trading periods
Physical Requirements
* Ability to be mobile in the store and back-of-house areas, including standing for long periods
* Ability to climb ladders and use other equipment in line with safety standards
* Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques
Benefits
* Level 3 Retail Award
* Great Employee Discount
* Generous employee discounts so you can enjoy our amazing products
* Paid parental leave to support you through life's most important milestones
* Access to a confidential Employee Assistance Program for personal and professional support
* Career growth opportunities with real investment in your development
* A supportive, collaborative team culture where your success is celebrated
Only candidates with permanent work rights in Australia will be considered.
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