Diverse digital exposure About Our Client This company is a leading distributor of high-performance brands, partnering with thousands of clinics across Australia and New Zealand. It provides professional-grade products, treatments, and education to support skin health and aesthetic outcomes. With a focus on innovation, clinical results, and empowering practitioners, it plays a key role in shaping the region's cosmeceutical landscape. Job Description Digital Performance & Experience Contribute to digital KPIs by optimising customer experience and lifecycle strategies Assist in content delivery and catalogue management across multiple sites Monitor and help analyse key ecommerce indicators like sales, AOV, bounce rates, and conversion Product Optimisation & Enhancements Work with product teams to prioritise and refine enhancements based on user needs and business goals Collaborate on customer journey improvements and website functionality Support issue resolution and digital release cycles Marketing Activation & Calendar Execution Assist in delivering integrated marketing initiatives across SEO/SEM, social media, email, onsite content, and print Help maintain a forward-looking marketing and content calendar across properties Collaborate with internal teams to elevate digital presence and maximise campaign impact Campaign Support & Best Practice Provide hands-on support for evergreen marketing assets and automation workflows Contribute to campaign ideation and optimisation efforts Stay across industry trends to inform strategy and channel usage Digital Platforms & Tools Use enterprise systems (e.g. SAP Commerce, Shopify, HubSpot, Google Analytics, Salesforce, etc.) to deliver insights and coordinate enhancements Translate performance data into actionable recommendations Stakeholder Engagement Drive collaboration across departments to ensure uptake and value from digital initiatives Support internal training sessions and promote the effective use of digital tools Coordinate with operational leads and content creators to maintain quality across touchpoints Reporting & Insights Assist in reporting performance metrics for digital products, campaigns, and platform usage Help generate strategic insights from traffic, behaviour, and conversion data Apply insights to guide future enhancements and marketing activity The Successful Applicant 3-5 years in a digital marketing or digital product-focused role, ideally in e-commerce (B2B and B2C) Familiarity with tools like Shopify, SAP Commerce, WordPress, HubSpot, and Meta platforms Data-literate and confident working with spreadsheets and visualisation tools Organised and proactive with strong written and verbal communication Able to thrive in ambiguity and pivot with evolving priorities Experience working cross-functionally and managing stakeholder expectations A team collaborator who takes initiative and thinks commercially What's on Offer Join a market leading company with exciting growth plans Discretionary bonus opportunities Hybrid model - 3 days in office