Front Office Duty Manager | Healesville I Yarra ValleyJoin to apply for the Front Office Duty Manager | Healesville I Yarra Valley role at RACVFront Office Duty Manager | Healesville I Yarra Valley2 days ago Be among the first 25 applicantsJoin to apply for the Front Office Duty Manager | Healesville I Yarra Valley role at RACVGet AI-powered advice on this job and more exclusive features.Front Office Duty ManagerRACV Healesville Country Club and ResortEmployment Type – Full-timeDiscounts on RACV products and resortsGreat things start hereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.At RACV Healesville Country Club & Resort, in Victoria’s Yarra Valley surrounded by wineries, restaurants, and walking trails, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.About the OpportunityAs a Duty Manager, you will be responsible for the efficient operation of the resort in the absence of the Heads of Departments. You’ll be a leader for all team members, provide excellent customer service and tend to guests’ and members’ needs in a friendly and professional manner.This position is a permanent full-time role. You’ll be rostered to meet the peak and flow of business demands that will have varied shifts that include evenings, weekends, and public holidays.This could be just the right role for you?Provide effective ‘hands on’ leadership to the Front Office, Housekeeping, and relevant teams through the creation of a safe, team orientated, challenging and motivating work environment to deliver high quality member services that provide value and benefit.Assist in the induction and training of staff aligned with RACV policies and procedures.Monitor operation of the property ensuring presentation is always at the agreed standard and compliance with all relevant regulations.Display a strong knowledge of property facilities, services, events and activities, and its local tourism and attractions.Proactively identify, report and control hazards and risks in line with RACV HSW policy and procedure and in consultation with employees.Develop and prepare statistical reports per Management direction.Ability to perform physical requirements of the role, e.g. working on your feet & heavy lifting.What you’ll need to be successful1 – 2 years’ experience in a similar role desirableExperience in a 4-5-star hotel or resort, Opera knowledge would be an advantage.A desire to deliver a high level of customer service.Excellent administration and organisational skillsA high attention to detailsFlexibility to work across a 7-day rotating roster.We are OfferingDiscounts on RACV products & resortsUniform + Free parking onsite.(Unique offer from each resort e.g. Employee of the month recognition)The RACV differenceReady to reach your full potential? Join our team, where the work is meaningful and making a difference matters.Application processYou can learn more about the RACV at careers.racv.com.auApplicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.Submit your CV via the link below.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and Customer ServiceIndustriesHospitality, Hotels and Motels, and Golf Courses and Country ClubsReferrals increase your chances of interviewing at RACV by 2xSign in to set job alerts for “Front Office Manager” roles.Bayswater, Victoria, Australia 1 week agoDoncaster, Victoria, Australia 1 week agoHealesville, Victoria, Australia A$76,000.00-A$77,000.00 1 week agoRowville, Victoria, Australia 3 weeks agoSouth Morang, Victoria, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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