Site Service QLD Branch Manager – Mackay· Permanent full-time position.
· Industry leader with a global reputation.
· Excellent working conditions, including a 9-day fortnight.
· Competitive salary + employee ownership opportunities.
HMA Wear Solutions is part of the HMA Group of Companies. We are currently expanding our current capabilities to enhance support for HMA products through in-house service, installation, and maintenance within the plant processing sector.
Our Mackay Site Services Team provide specialist services—primarily industrial tiling—across 20+ mine sites in the Bowen Basin. We are also actively working to expand our mechanical installation capabilities, offering a broader range of support to our clients.
The Opportunity
HMA Wear Solutions is seeking an experienced and motivated Branch Manager to lead our QLD Site Services team, based out of our Mackay office. This leadership position reports directly to the HMA Site Services Manager and plays a critical role in supporting site crews whilst working closely with the sales team to drive continued growth of our Wear Solutions business across the QLD region.
As Site Service Branch Manager, you will be responsible for the day-to-day operations across the Bowen Basin and surrounding QLD areas. Your key focus will be on:
· Fostering a high-performing, team-driven culture
· Ensuring strong safety standards are maintained and continuously improved.
· Leading and supporting business growth and operational excellence
This is a great opportunity for a hands-on leader who thrives in dynamic environments, has a strong understanding of site services within the mining and processing sectors, and is passionate about delivering high-quality solutions to our clients.
Key Responsibilities
· Lead and support the QLD Site Service team working across process plants and mine sites.
· Drive safety-first culture and ensure compliance with all relevant mine site and company standards.
· Work closely with the sales team to grow market share and customer relationships.
· Implement strong planning, communication, and operational processes.
· Provide technical guidance and contribute to continuous improvement initiatives.
· Oversee scheduling, resourcing, and job tracking across our client base.
· Build strong relationships with customers, internal teams, and key stakeholders.
We are Looking For
· Proven leadership experience in site service, mechanical installation, or related technical environments.
· A strong commitment to safe work practices and the ability to pass all mine site compliance requirements (including Coal Board Medical).
· Technical knowledge of coal preparation plants or wear-resistant lining systems is highly desirable.
· Proficiency across the entire Microsoft Office Suite and the ability to create and interpret technical reports.
· Excellent communication skills with the ability to lead teams and engage with customers.
· Strong time management, initiative, and problem-solving abilities.
· Flexibility to visit customer sites across the Bowen Basin and QLD regions as required.
· Mechanical trade, engineering qualifications, or relevant technical background will be highly regarded.
· Must be an Australian citizen or permanent resident.
Why Join HMA?
· Be part of a respected and long-standing industry leader
· Enjoy a supportive team culture and modern work environment.
· Work a 9-day fortnight and maintain a strong work-life balance.
· Competitive salary package negotiable based on experience.
· Opportunity to participate in our employee ownership scheme.