Senior Case Manager Role
We are seeking a driven and dedicated professional to manage claims for corporate or government clients.
* Manage a diverse portfolio of claims, partnering with internal and external stakeholders to meet service principles.
* Determine liability and assess treatment requests in a timely manner.
* Document claims decisions effectively.
* Develop and implement claims strategies that deliver positive outcomes.
* Meet key compliance and performance measures.
* Coach and support newer team members.
About the Position
This role requires experience in workers compensation case management or personal injury lines.
* Excellent communication skills, both written and verbal, with a customer-focused approach.
* Ability to handle difficult situations and resolve complex issues promptly.
* Proactive drive to learn and develop skills.
* Strong time management skills and adaptability.
* Passion for leveraging emerging technologies to stay ahead in a rapidly evolving landscape.
Benefits and Perks
You will enjoy:
* An inclusive culture that values diversity and customer outcomes.
* Flexible work-life balance options and workplace adjustments.
* Career development opportunities through mentoring, training, and global mobility.
* Financial and well-being perks, including discounts on products and services.