Why Join Us?
* Play a critical role in supporting the delivery of community and respite services
* Join a supportive, collaborative team in a well-established not-for-profit
* Access salary packaging benefits to increase your take‐home pay
* Make a real difference in the lives of older people and those living with dementia
About the Role
Be the organised and professional backbone of a busy residential care facility while supporting high‐quality care delivery behind the scenes. Join Alzheimer's Queensland and play a key role in ensuring smooth day‐to‐day operations in a meaningful, resident‐focused environment.
This is a varied and autonomous role suited to an experienced administrator who thrives in a fast‐paced care setting and is confident supporting senior clinical leadership, including the Director of Care.
Key Responsibilities
* As an Administration Officer (Residential Care), you will:
* Provide high‐level administrative support to the Director of Care and clinical team
* Assist with staff rostering, coordination, and workforce scheduling
* Manage reception and act as a professional first point of contact for families, visitors, and stakeholders
* Support enquiries from residents, families, and carers with empathy and professionalism
* Coordinate meetings, documentation, and internal communications
* Maintain accurate records and ensure compliance with care and operational processes
* Manage general office administration including supplies, mail, and coordination tasks
* This is a dynamic role combining administration, rostering, reception, and direct support to care leadership within a residential setting.
About You
* Proven experience in an administrative role within aged care, healthcare, or a similar environment
* Experience with staff rostering and workforce coordination (highly regarded)
* Experience supporting senior staff such as a Director of Care or equivalent
* Comfortable working in a residential care environment and interacting with residents
* Strong organisational skills with the ability to multitask and prioritise
* Excellent communication and customer service skills
* Proficient in Microsoft Office (Outlook, Excel, and scheduling systems)
* Professional, compassionate, and able to handle sensitive situations with discretion
About Alzheimer's Queensland (AQ)
Alzheimer's Queensland is a trusted aged care provider delivering community and residential services across Queensland. For over 30 years, we have supported older Australians and their families with person‐centred care that promotes dignity, independence, and wellbeing.
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